SAN DIEGO, CA: Mitchell, a provider of claims management and repair shop solutions announces Vehicle Location feature that allows efficient tracking of the vehicle repair process and accelerates repair team productivity. The solution is meant to accelerate the production flow, identify efficiencies and inefficiencies, access repair orders faster and from anywhere at any time.
“With the updated, user-friendly Vehicle Location feature, anyone in the shop can access the tool and update the status of a repair, which ultimately helps the shop hit deadlines and deliver the best results for customers”, says, Brian Elmi, Mitchell's Director of Product Development. The report containing body shop production key performance indicators (KPI) such as rental expenses, customer satisfaction details, severity and cycle time, can also be viewed and printed.
Repair Center management solution, product management tool; has both mobile and tablet friendly ways to track the vehicles undergoing repair. The visualization facility available allows the employees to view repair process data and act appropriately.
"Vehicle Location allows production managers to identify where a vehicle is in the repair process, whether that vehicle is ahead or behind the average timeline, and what resources should be shifted to ensure a successful repair.” continues, Elmi.